Job Description
My client is an expanding business with a long history of providing stunning, luxury womenswear to their style concessions and trend lead clientele. The brand has always wanted to empower women making them feel confident and beautiful. I am seeking Sales Assistants to work across a number of their London locations. From the stunning flagship boutique to newly refurbished concessions in London's most prestigious department stores.
Main responsibilities will include:
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge
- Drive and achieve individual and team objectives
- Meet and greet all customers, helping them to understand the brand values and stunning products
- Guide your customer through our customer experience, establish your customer's needs and assisting with the fitting of lingerie in the fitting room
- Suggest styles, offer alternative items and add-on products to your customer
- Developing and maintain your own product knowledge of all products
- Engage with clients to develop long term relationships leveraging instore clienteling tools such as the instore portal and client books in order to foster Brand loyalty
- Contact regular clients and VIP's with information on new ranges and products as directed
- Maintain the shop floors high standards of visual presentation
- Carry out operational tasks in store such as deliveries, transfers, restocks and replenishments as required
- Assist to prevent stock loss by being aware of your store and approaching all customers
- Help to organise and carryout store stock takes when required to by your manager
- Be a Brand Ambassador through positive promotion of product and company image at all times
- Perform as a team player, participate in all activities to contribute to the store objectives
Person specification:
- A great team player who enjoys working with others to achieve a common goal
- Encouraging of team members with a bubbly and outgoing personality
- Maintain exceptional levels of personal grooming
- Experience working in a premium/ luxury brand
- Passionate about luxury retail and service
- Confidence to advise customer on products and brand
