Job Description
We are working exclusively with a fabulous brand who are looking for exceptional sales staff to join their team, they specialise in fashion forward design offering stunning quality Jewellery which is the must have on everyone's wish list. With a fabulous presence in the both the UK and international markets the brand has grown over recent years working with as they work with key influencers on brand partnerships and collaborations.
If you have sales experience within fashion, jewellery or beauty and are looking to be part of a great team this role could be ideal for you . Based in a beautiful leading Central London department store concession. An excellent commission structure, generous staff discounts, benefits package along with superb training and career progression is offered to the right individual.
Main Responsibilities Will Include:
Be a Brand ambassador; offer style advice
Provide an exceptional customer experience from the moment customers enter the concession store through to point of purchase.
Understand the core values and culture of the Brand and reflect these in everything you do.
Engage with customers at every touch point with a friendly and thoughtful approach
Maintain an upbeat, warm, helpful and authentically Brand environment
Identify and implement out of box opportunities to exceed customer expectations
Create a seamless interaction between customers and the instore technology
Contribute to all concession store operational procedures
Support visual merchandising presentation strategy and concept standards
Ensure the shop floor reflects the brand and concept standards at all times
Become an expert on all the brands products
Develop and nurture relationships with repeat customers
24 hours per week
Person specifications:
1+ years sales experience within a fast paced, premium/luxury retail environment in Jewellery, fashion or Beauty
Ability to gather customer feedback and trends and share said insights with management
Strong interpersonal and communication skills
Can consistently elevate the customer experience by being; proactive, approachable, positive and engaging.
Ability to identify each customer's unique needs
Familiarity with the user functionality of desktop, mobile, tablet and digital technology
Ability to multitask and work in a fast-paced environment
A positive "can do" attitude