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Concession Manager - Munich

Job Title: Concession Manager - Munich
Contract Type: Full Time
Location: Munich, Bayern
Salary: Up to £48000 per annum
REF: 2719_1576576683
Contact Name: Louise Boland
Contact Email:
Job Published: about 2 years ago

Job Description

We are currently seeking a strong Concession Manager for a stunning luxury Lingerie brand. It will be based in their concession in Munich and are looking for a Manager with previous experience and knowledge of the market, who can drive and develop their staff. The Concession Manager will assume a leadership role with accountability for maximizing store business results. The brand has a very loyal following of VIP clients so a passion for ensuring an exceptional level of service is delivered at all times is essential.

Main Responsibilities Will Include:

  • Create and execute strategic initiatives to deliver the planned annual sales goals
  • Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations of customer service
  • Manage store budgets and coordinate with/report to the Regional Manager on store performance.
  • Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in client development, supervise and coach sales professionals and build local brand/store awareness.
  • Monitor and measure all stores' performance
  • Maintain competitive awareness by continuously monitoring the competition and reacting
  • Ensure your store is kept to the highest possible standards, being well organised and properly merchandised at all times; and that all policies, procedures, and controls are followed.

Person Specification:

  • Previous experience in a managerial role within the premium retail industry
  • Exceptional clientelling skills, customer relationship building skills with the ability to lead a luxury service culture
  • Fluent in German and English
  • Ability to manage multiple tasks in a fast-paced environment
  • Enthusiastic, self-confident, well presented and self-motivated
  • Strong problem-solving attitude