Job Description
I'm currently seeking a Sales Assistant to work for a luxury menswear brand based in their stunning Canary Wharf Boutique. My client is part of the most prestigious brand groups in the world and is an amazing company to be associated with offering fantastic training and progression opportunities. The brand has gone through a very exciting transition making this the perfect time to join and be a part of the next stage in the brand's great history.
Main responsibilities will include:
- Act as an ambassador for the Brand at all times. Maintain the level of excellence in customer service, providing prompt, courteous and effective service to all customers.
- Demonstrate knowledge of the functional and technical elements of the products along with exceptional selling skills and recommendations.
- Actively drive your product knowledge. Be curious by keeping up to date with industry trends, updating yourself on all product lines and searching out the relevant information on products
- Maintain the highest degree of customer service every day and aim to exceed customer expectations of services and products, thereby ensuring high customer satisfaction continuously.
- To educate the Brand to all visitors to the store, explain the history of the brand to new clients offering suitable styling advice and personalised shopping experience.
- Endeavor to build and nurture a relationship with all clients
- Keep your client list aware of upcoming events and any new products.
- Work to achieve sales targets, drive store business and grow the client base.
- Perform as a team-player and contribute to the overall objectives of the store and Company.
- Assist the Store Manager with stock control and delivery procedures.
- Show flexibility in adapting to any changes required and the needs and priority of the business.
Person specification:
- Client-centric mindset
- Excite and instill passion and pride for the brand.
- Strong customer service skills
- Strong selling ability
- Energetic and dynamic
- Excellent communication
- Results orientated
- Passion and affinity for the Brand
- Knowledge and interest of the menswear and luxury industry is desirable
