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Customer Service

Customer service representatives help customers with complaints and questions. Their role is to provide customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their reservations, they are seen as having a role in sales.

Top 3 Key Skills need to become a Customer Service Representative:

  • Excellent communication skills
  • Exceptional Patience & Customer service skills
  • Have a problem solving attitude 

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